Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Submit a consultation or quote request through our form
• Register for an owner or admin account
• Contact us via email, phone, or social media
• Use the Bespoke Atelier configurator

This may include your name, email address, phone number, country of residence, vessel model interest, billing and shipping address, payment information, and any additional details you provide in your communications.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Device Information: Device type, screen resolution, and browser settings.
• Usage Data: Interaction patterns, time spent on pages, and feature usage.

We use cookies and similar tracking technologies to collect this data. You can control cookie preferences through your browser settings.

2. How We Collect Information

We collect information through the following methods:

• Information You Provide Directly: When you fill out forms, create accounts, or communicate with us.
• Automatic Collection: Through cookies, log files, and similar technologies when you browse our website.
• Third-Party Sources: We may receive information from service providers who assist us with analytics, hosting, and communication services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To respond to your inquiries, process consultation requests, and provide customer support.
• Improvement: To analyze website usage, enhance user experience, and refine our vessels and services.
• Communication: To send relevant information about your inquiry, our vessels, and EMIT events (with your consent).
• Personalization: To tailor your experience and present relevant content.
• Security: To protect our website, prevent fraud, and ensure the integrity of our systems.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our website and business (e.g., Supabase for database hosting, Vercel for website hosting). These providers are contractually bound to protect your data.
• Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS) and at rest, role-based access controls, regular security monitoring, input sanitization and validation, rate limiting, and web application firewall protections. While we strive to protect your data, no method of electronic storage or transmission is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by replying to any email or contacting us directly.
• Cookie Preferences: Disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Consultation requests and related communications are retained for the duration of the client relationship plus a reasonable period thereafter for business and legal purposes.

8. Third-Party Links

Our website may contain links to third-party services (e.g., YouTube for video content, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed in countries where our service providers operate, including the United States and Egypt. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@emityachts.com
• Phone: +20 100 566 4477
• Address: Industrial Zone, Behind the Military Airport, Hurghada, Red Sea, Egypt